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Help Center
Company Updates
Data Center Information
Facility Access
Data Center Security
Locations
Product & Services
Evoque Services
Blended IP
Customer Support
Policies
Company Updates
COVID-19 Updates & Preparedness
Compliance
Privacy Policy
Website Terms of Use
Company Updates
Important product, status, and emergency response updates from Evoque Data Center Solutions™.
COVID-19 Updates & Preparedness
What screening protocols has Evoque implemented for COVID-19?
Are there going to be delays in my Installations?
What additional preventative measures is Evoque taking regarding COVID-19?
What is Evoque’s process for Remote Hands during the COVID-19 crisis?
Do you have plans on ensuring availability of supplies required to provide support for data center customers?
Do you have N95 masks and hazmat suits for the persons working in Data Centers, if needed?
Can you guarantee these COVID-19 (Novel Coronavirus) commitments?
What protocol do you have in place if there is a confirmed COVID-19 case for a person who has accessed the Data Center (either client, vendor, Ops tech)?
How quickly will your cleaning services be invoked to disinfect the Data Center, if needed?
In the event of a confirmed case of COVID-19 inside the Data Center, will Evoque close the site for cleaning and disinfecting, and if so for how long?
Will customers be able to enter the Data Center for urgent matters during the cleaning process?
Would the Data Center be completely shut down if any confirmed COVID-19 cases have visited the Data Center?
If a shutdown occurs, how have you ensured that you are able to support customers?
What is the quarantine period to enter the Data Center for individuals who are identified to be in contact with a confirmed COVID-19 case subject?
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